Good morning Silvi,
the reason for this email is to convey our high degree of satisfaction after the realization of the planned trip to Albania between the past 2nd and 12th of March .
Rarely one has the opportunity to have planned the trip for two professionals such as on this occasion we had at our disposal.
On the one hand emphasize the professionalism and kindness at all times our driver Mr. Shuaip who always has behaved as a professional and a real gentleman. Their good driving, prudence, effectiveness, knowledge to be at all times, have made their kindness kilometers aboard his coach a real pleasure
We wish especially highlight the work carried out by our guide Anxhelica. We have traveled many times and by many countries in the world and believe me that few if not none of them have had with a person next to you have been able to identify and internalize all each and every one of our needs to give full satisfacción. She has clearly identified our requirements and she has them amply satisfied. Throughout the journey she has been 100% attentive to the needs of each and every one of us to satisfied them without delay and achieved we got to feel almost at home.
I talked to my fellow travelers and all without exception asked me to convey our congratulations for having so effective people and yet so human in their organization.
Please convey our thanks and our congratulations to the quality manager of your organzation.
Wherever we go and whoever we talk about the trip we can not will talk about also of the professional and human quality of the peoples you have in their organization.
I reiterate in representation of my friends once again our congratulations for the great staff than your Organization has.
Thanks a lot for all and let me to send a cordial and sincere greetings yo you and your peoples.